Troubleshoot SBCGlobal Email Related Problems Encountered On Ipad 2

If you are getting problem in accessing the email on your iPad 2, then no need to search for the solution here and there, just find the right steps on the blog post mentioned on the link. If you are facing problem in restarting the device, then you can contact experts who will help you in getting this function performed.

Do you want to troubleshoot email problem occurring on iPad 2? If yes, continue reading the content of this page, you will come to know about the steps for fixing the sending and receiving problem of SBCGlobal Email on iPad 2.

Receiving problem of an email on iPad

1.  Login from multiple devices at the same time may create a problem so, log out of the account from all devices and sign-in from iPad at a time else you can also enable POP3 account type for maintaining the same account on different devices.
2. Don’t sync the email on your iPad through the computer.
3. Connect the iPad to the computer and download the iTunes app if required. You can use the charging USB cable to connect the device to the computer.
4. Go to ‘Search for devices’ from the app and check ‘Information’ section.
5. Uncheck ‘Sync email account’ box.
6. Click to apply changes.
7. Disconnect iPad now from the computer.
8. Open ‘Mail, contacts and calendar’ section on iPad and click to create an account again. You are required to enter the details like name of the email service provider, email address and password.

Check if the problem of receiving has been resolved or not. If not go to the next troubleshooting step.

Restart iPad 2

1. Restarting iPad is the last resort to all problems. To perform this function, press ‘Power button’ from the side panel.
2. Keep the button pressed till you find the Apple logo on the screen. Slide to turn it off.
3. To turn on the iPad again, press the power button again and check the ‘Logo’ when it appears, this means the device is successfully turned on.

Getting problem in sending the message from iPad 2

• If you are facing problem in sending the message from iPad, then check the SMTP servers which might be disabled on it.
• Go to the ‘Mail and contact’ section from iPad settings and click ‘SBC Global’.
• Go through incoming as well as outgoing server settings in the next boxes.
• Click ‘SMTP’.
• Check if the server is now enabled or not.

Sync the email directly

1. Connect the iPad again to the computer and open the iTunes app on the screen. If you are using MacBook, you will find the same program in the ‘Program’ menu.
2. Select iPad from the list of available devices.
3. Open ‘More information’ section.
4. Un-synchronize email accounts.
5. Tap to save changes.
6. Disconnect your iPad now from the computer.
7. Add account settings manually on the iPad by checking on-screen instructions and complete setup. Once the server gets connected, all the settings will automatically get into the device.
8. Login to the email account now and try sending a test mail. If you are still facing the same problem, then go through the steps again. You might have missed any step.
9. For more inquiry and SBCglobal Mail Settings call us our expert.